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Customer Requirement
Wrights of Marino,
www.wrightsofmarino.com, is Ireland's leading seafood wholesaler. The Wright family have been involved in the fish business for generations and today they supply hotels, restaurants and large institutions. Mobility is essential in this business which depends on 'Just in time' deliveries.
Solution
The Unified Communications feature of the Advantage 24000 system synchronised with the existing customer database of the company.
As a result, the incoming customer calls are identified from their phone numbers.
The voicemails containing the customer orders are automatically emailed to the secretary with the name of the customer , a time and a date stamp.
The smartphone apps for Apple iPhone and Android mean that wherever they are, staff have the same access to the full suite of features as when they are in the company.
IP Systemphones are used by the directors at home to make business calls and to check voicemails.
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Product deployed: |
Distributed by:
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Installed by:
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• Advantage 24000 control unit
• ISDN card for 4 basic rates
• iPhone and Android apps
• User Portal
• Advantage Executive IP phone
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eircom
1 Heuston South Quarter,
St. John's Road,
Dublin 8.
Ireland
Internet: www.eircomictequipment.com
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eircom
1 Heuston South Quarter,
St. John's Road,
Dublin 8.
Ireland
Internet: www.eircomictequipment.com |
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